Skip to content

Covid-19 - Our shops & café are open as normal. Order online or visit us in-store today. See more.

Terms & conditions

Welcome to Old Byre Showroom website terms and conditions for use. These terms and conditions apply to the use of this website at Please read through them carefully before placing your order.

Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. These terms and conditions govern your access to and use of the website. If you do not accept, or wish to be bound by these terms, please do not use this website. Before you place an order, if you have any questions relating to these terms and conditions please contact our customer service representative at or call us on 01770 840227.


1.1 This website is operated by the old Byre Showroom a company registered in Scotland, whose registered office is at Auchencar Farm, Machrie, Isle of Arran, KA27 8EB, Company No. SC440111.

1.2 These terms and conditions are binding and may be updated. You should check this Website regularly to review the most current terms and conditions.


2.1 You are deemed to have placed an order once having completed the online checkout process. As part of the checkout process you will be given the opportunity to check your order and to correct any errors, an order acknowledgement will then be sent to you, detailing the products you have ordered.

2.2 Acceptance of an order occurs once the order has been dispatched and a dispatch confirmation has been sent by email. The purchase contract is made once the order has been dispatched.

2.3 The contract is not finalised if you receive notification that the order has not been accepted or if the order has been cancelled.

    2.4 An order may be refused where:
  • Goods are unavailable;
  • Authorisation cannot be obtained for your payment;
  • There has been a pricing or product description error; or
  • Any of the eligibility criteria as set out in the terms and conditions has not been met.


3.1 All prices include VAT (where applicable) at the current rates.

3.2 For delivery addresses outside of the UK, VAT will be removed from the order when the delivery country is entered during the checkout process.

3.3 For delivery addresses outside of the UK, import charges or local taxes may be applicable in the destination country.

3.4 Where the Old Byre Showroom charge separately for packaging, postage and other relevant charges, the appropriate rates are set out in the pricing structure shown on the Website.

3.5 The Old Byre Showroom reserves the right to change prices without prior notice.


In addition to your statutory rights, a refund or exchange is offered on any items returned unused and in a saleable condition within 14 days of receipt.

Full policy details are as follows:

    4.1 If You wish to cancel your order:-
  • Where the goods have yet to be despatched, then by email to
  • Where goods have been despatched, by email to and by returning said goods in accordance with clause 4.2 below.

4.2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods shall be borne by you. For goods purchased as Christmas gifts we are willing to extend the returns deadline accordingly.

4.3 Provided that the items returned within 14 days have not been used and are in a saleable condition, a full refund of the amount paid, or an exchange credit will be given.


5.1 While the Old Byre Showroom endeavour to ensure that this Website is available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

5.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond our control.


6.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We reserve the right to make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.


7.1 These terms and conditions shall be governed by and construed in accordance with Scottish Law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Scottish courts.


8.1 The Old Byre Showroom is committed to preserving the privacy of all visitors to our website at By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.


9.1 When you visit, register or order products or services on you may be asked to provide certain information about yourself including your name, date of birth/age, gender, postal address (including billing and delivery address), payment details (if placing an order), telephone number and email address, all of which may be stored.


10.1 Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested, and where necessary to carry out fraud prevention checks. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

10.2 In particular, we may use your information to contact you to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.


    11.1 The information you provide to us may be accessed by or given to third parties who act for us for the following purposes approved by you:
  • Fulfil and deliver orders.
  • Process credit card payments.
  • We may also pass aggregate information on the usage of our website to maintain and manage our website, but this will not include information that can be used to identify you.

11.2 Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.


12.1 Cookies are small amounts of information which we may store on your computer

12.2 Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at In that case, you may not be able to use certain features on our site.


13.1 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.


We are very sorry, but the browser you are visting us with is outdated and not complient with our website security.

Please upgrade your browser to a modern secure version to view our website.