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Sand Martin Cottage - Availability 2009
Sand Martin Cottage - Facilities

We sell a wide variety of quality products:
Aran handknits
Sheepskin
Around the house
Baby and toddler wear
Children's clothes
Leather goods
Gifts
Knitwear
Menswear
Wool/yarn
Womenswear

Or you could just look for a bargain in our
Sale

Home Page > Useful Information > Returns policy

Returns policy

Items returned because they are damaged, defective or incorrect

If you are returning an item because of an error on our part or because it is damaged or faulty, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us. We will check all items returned to us as damaged or faulty and in the event that we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

Items returned within the seven-day cooling off period

By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.

Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item and the cost of sending the item to you as follows:

where you are returning an item that was part of a larger order, we'll refund the per-item charge for delivery that you incurred
where you are returning an entire order, we'll refund applicable per-item delivery charges and the per-delivery charge that you incurred
we will refund only standard (Airmail) postage charges for items delivered outside the UK

We will not refund your costs in returning the item to us unless you return the item to us because of an error on our part or because it is defective.